by Catarina Cabrera
On Sunday, September 9, 56 members of the TRIBE, the Y Rye’s women’s Triathlon group, finished the Danskin Sandy Hook Triathlon. The oldest competitor was 78; the youngest was 16. For most, it was their first Triathlon. Catarina Cabrera shares her inspiring story here.
Not too long ago, I couldn't run a single mile! I was critically close to turning 40 and taking stock of my life. I grew up the daughter of working class immigrants in Yonkers and throughout my childhood, sports for girls were just not an option. My parents were of the belief that only education had any value. For years and years, I did absolutely nothing physical except for the mandatory phys ed. As an adult, I was blessed with good genes so going to a gym was never in the cards. The thought of it was intimidating and worse, a waste of time. Then I spent the better part of my 30's having babies and unlike the Hollywood starlets, I would gain 40-50 pounds at a clip. Eventually Bootcamp found me and I started taking my body back! With the support of some great ladies, I found that I could run. I was only capable of very short distances but I was actually moving forward ! Once I figured that out, I thought "What else could I be good at?"
Last September I enrolled in an adult beginner swim class at the YMCA. It took me months of spotty attendance and hyperventilating at every lap before I figured out rotary breathing! For 39 years, I had never intentionally put my face in the water so this was a HUGE accomplishment!! I continued practicing and adding to my distances with Viwat's help and then I thought, "What else can I be good at?"
I had seen the signs at the YMCA for a Triathlon Group many times and kept on with my day because I wasn't an athlete and that sort of thing took a lot of endurance, which I didn't have. Then one day on vacation, I was feeling sorry for myself because although I have a great husband and four good kids, I was 40 and hadn't done anything really inspiring ! Sure, I get my kids to school, get the homework done, and the list of endless mommy chores get done. But all alone at night, I'd ask myself, since you stopped working, what inspiring thing have you done? Then I remembered the posters and the masters swimming group at the YMCA and all those people who say that Tri's are so much fun! Before I had a chance to talk myself out of it, I emailed Laura Tiedge and she sent me the longest most detailed message outlining the entire process. I signed up for the Danskin Triathlon before I even sent her a response.
Since that fateful day, I have been swimming, cycling and running with the most amazing group of ladies. There were many Sunday mornings that I didn't want to cycle or run. But, out of some sense of loyalty and commitment, I kept showing up. Monday nights, they held Open Water Swims at Oakland Beach. As someone who couldn't swim a yard just a year ago, I thought “this is going to be awful.” Magically, I willed myself to show up. The first few times out were tough especially since there are no black lines or buoys out there. My sighting skills were non-existent and I used to joke that my suit lacked a GPS. Somehow with the encouragement and kind words of so many, I kept showing up. If these ladies were going to give of their time, then at the very least, I was going to make the effort. Wow, am I happy that I did !
Until this race, my bike was only used to follow alongside tricycles! Coach Denise and Coach Sally taught me what the gears on my bike were meant to do. These extraordinary ladies went above and beyond their job to help me when my knees ached and I thought the Tri was over for me before it had even begun. Selflessly, they each gave of their time and expertise to adjust my bike and strengthen my knees. Coach Laura organized many meetings to prep us for race day! INVALUABLE !
On race day, my nerves were shot. I was dealing with achy knees and a bad case of poison ivy. I was a teary and anxious mess on the shoreline but the last words I heard were, "Keep Moving Forward!" Coach Vickie realized that I was not having a great swim, and even though she could have easily left me and swam on ahead, she stayed with me like a swim angel until I was around the last buoy. I was never so happy as when I would see a pink shirt pass me or going the other way and hear "Go Tribee."
The night before the Tri, the coaches organized a team dinner at the hotel. We were each given a pink shirt and on the back it says, Life is One Big Transition. Denise asked the group, "How long since any of you have been on a team?" For me, the answer was NEVER. That changed on Sunday, September 9th, 2012. I was finally part of something bigger than myself: I was part of a team! I could barely stand the emotions when I saw my 78 year-old team mate, Rosalie, cross the finish line. I was equally overcome watching all the pink shirts converge on one another in congratulations and joy watching others cross the line. Now, I belonged to this team of amazing and strong women. For that one day, I was great and I did something inspiring. I hope my girls and my son fully appreciate all the teams they will belong to and that their mom inspired them to be great too.
I may never be a Super Model. I may never be President. I may never be a brain surgeon. But I will always be a Triathlete !
Thank You Tribees
Monday, September 17, 2012
Monday, August 6, 2012
Your textbooks are here!
Back to School after
all of these years
By Laura Tiedge, Rye Y Senior Director of Healthy Living
By Laura Tiedge, Rye Y Senior Director of Healthy Living
"The mind is not a vessel to be filled, but a
fire to be kindled." – Plutarch
Sixteen years after earning my Bachelor’s
degree from SUNY Stony Brook, I returned to academia, enrolling in the University
of Pittsburgh’s Graduate School of Public and International Affairs.
In 2000, the year I decided to pursue a
Masters degree in International Political Economy, I was 39 years old and
raising two children with my husband. Then, in 2001, life took another
twist. I was not quite finished with my
first full year of a two-year program when we left Pittsburgh for Westchester
County. My pursuit of a postgraduate
degree was put on hold as I focused on settling our family into brand new schools
and community.
Eventually, I found a fulfilling career
with the YMCA, and it was beginning to feel like my dream of a Master’s Degree
(and ultimately a Ph.D.) was slipping away.
And then I found out about the Executive Masters Degree program through
Springfield College in Massachusetts. Designed for senior YMCA executives,
the program would allow me to take graduate level classes in organizational
management and leadership, write my thesis, and design an action-research
project that would ultimately impact my local YMCA and the communities we serve.
The terrific thing about this two-year
program is that it compresses a semester’s worth of work into a two-week
residency at one of ten Springfield College campuses across the United
States. The students are “on campus” for
4 weeks (or 160 classroom hours) a year instead of completing the same number
of hours over the traditional 24 weeks. We are also expected to complete intensive
pre and post residency assignments. The
difficult thing about this program is that it compresses a semester’s worth of
work into a two-week residency, with intensive pre and post residency
assignments…. I think you get the
picture!
In March of 2012, I arrived at
Springfield’s Tampa, Florida campus for my first residency.
About six weeks prior to the
residency, my textbooks and the syllabi for the first four classes appeared on
my doorstep. As I opened the box, the
feeling I had was reminiscent of that first day of school when all of your
books were waiting on your clean desk in your new classroom with the freshly
polished floors. I was so excited –
until I started reading the syllabi. The
pre-class assignments were extensive and involved writing several 6-8 page
papers before we even started the first class.
It was time to quickly get into student-mode after a very long hiatus!
As an adult learner with a
full-time job, a household to maintain and a desire to keep up some level of a
fitness routine, adjusting to student life was a challenge. I had to add “homework time” on my calendar
just as I did with my workouts. I
dissected each class’ pre-assignments and completed a task analysis so I could
get all the work done by the deadlines. Even
so, I was still faced with one of the biggest challenges – having enough time
to set aside for studying and writing.
I tried to carve out 1-2 hours
each weeknight after our typical late dinner time to read the many pre-assigned
chapters, or conduct basic research queries.
I saved writing for the weekends when I felt fresher and had larger
blocks of time available.
I established a study space in the
dining room, and went shopping for school supplies, which brought back memories
of September days spent with my excited kids at Staples or Office Depot with their
list of required supplies. And then I
sat at the dining room table and stared at the screen of my notebook
computer. I actually enjoy writing, but
finding my “flow” proved to be a struggle.
During those six weeks of pre-work,
I slowly regained an academic focus, but it was a lonely and isolated
time. I had no idea who I was doing this
work for, as I had not yet met the professors, and I knew nothing of my future
classmates – there was no one to bounce ideas off of or seek advice from. On top of that, there was no time to simply
hang out with my husband and kids. What
had I been thinking? How could I
possibly go back to school after all these years?!
I persevered through the long
nights of reading and writing and got the work done, despite the teasing of my
college-age son. Then, it was time for
final preparations at work before I left for my two-week immersion into the
classroom. It was happening – I was a graduate student once again!
I arrived in Tampa on March 11th
and quickly settled into my hotel room – my home for the next two weeks. I unpacked, created a study space and
organized my life. That evening, I met my new classmates in the hotel lobby
where we formed carpools to a welcoming dinner for Cohort VII of Springfield
College’s Executive Masters Program.
Everyone was clearly unsure what to expect, which helped bond us to each
other.
Monday, March 12th
marked the first day of class and the official kick-off of this journey toward
achieving my goal of a Masters degree.
Within the first hour of class, it was clear that Cohort VII is a unique
group of people from all over the USA, all at different stages of their careers
with the YMCA. It was also clear that our
group was fast becoming a team of friends that would support each other through
every challenge ahead.
Our time together quickly fell
into a familiar rhythm -- morning exercise, for some, then breakfast together
prior to class. A full morning of
learning followed by lunch and, for me, a short powerwalk to restore my
energy. Class continued until 5:00 pm
and then it was a short walk back to the hotel where some studied, others
exercised, and occasionally all of us enjoyed the hotel’s Happy Hour before
dinner. After that, it was hours of reading
and writing before going to bed and starting over again the next day.
With each moment we spent together
it was clear that the members of Cohort VII were transforming, both individually
and collectively. Our minds were being
filled with knowledge, but more importantly, a spark was being lit within each
of us. It was exhilarating (and
exhausting).
Before long, our two weeks
together were over and we returned home to our families, jobs, and a pile of post-class
assignments. For another six weeks, we
were immersed in final assignments for each of the four classes. There was research to conduct and many
lengthy papers to write, but unlike the prior six weeks of pre-work, I did not
feel lonely or isolated. I now had the support of my professors and my fellow
cohort members – my friends!
Today Fed Ex delivered another box
of textbooks to my front door for my second two-week residency this
September. I am once again filled with
the same “back to school” excitement that most students experience this time of
year. I know that the coming weeks of
pre-work will be intense, but I am confident that my rediscovered inner-student
will find a way through the workload ahead, with a little help from my friends!
Wednesday, July 18, 2012
Summer Camp Through the Eyes of a Camper
by Samantha Philipp, Age 7
How many years have you been attending camp at the Rye Y?
3 years.
What group are you in?
Pioneers, Madagascar Penguins!
What do you like most about camp?
Playing with all my friends and having fun. Doing the different activities and going on field trips.
Tell me about your counselors.
They are nice and funny. They are helpful and always thinking of fun games we can play.
Sophie is a nice and kind Unit Leader.
Mike is nice and crazy.
Michelle is nice and kind.
Rachel is nice and kind.
Anthony is nice and kind.
Kelly is nice and kind.
Any other special counselors?
Ariel was my unit leader 2 years ago and I still see her at extended care. She is kind to me and funny and nice, I really like her.
Tell me about swimming.
We are having fun in swimming and having a great time. The lifeguards are doing great and the teachers are teaching us great and we are all getting better. My friend Ava moved up to purple Tuesday and she was so excited. My other friend, Mariela, doesn’t have her bubble anymore.
What is your favorite field trip so far?
The Beast Boat Ride and Quassy Park 2nd.
Would you tell other kids they should go to the Rye Y camp?
Yes, because its fun and the counselors make sure you are safe. Everyone should go to the camp because the Y is a great place.
What are you looking forward to the rest of the summer?
Having fun and going on field trips.
How can we make camp better?
I don’t know, it’s already great.
Anything else you want to tell us about camp?
I hope everyone is having fun and enjoying the trips. I also hope my younger sister can come to this camp when she gets bigger.
How many years have you been attending camp at the Rye Y?
3 years.
What group are you in?
Pioneers, Madagascar Penguins!
What do you like most about camp?
Playing with all my friends and having fun. Doing the different activities and going on field trips.
Tell me about your counselors.
They are nice and funny. They are helpful and always thinking of fun games we can play.
Sophie is a nice and kind Unit Leader.
Mike is nice and crazy.
Michelle is nice and kind.
Rachel is nice and kind.
Anthony is nice and kind.
Kelly is nice and kind.
Any other special counselors?
Ariel was my unit leader 2 years ago and I still see her at extended care. She is kind to me and funny and nice, I really like her.
Tell me about swimming.
We are having fun in swimming and having a great time. The lifeguards are doing great and the teachers are teaching us great and we are all getting better. My friend Ava moved up to purple Tuesday and she was so excited. My other friend, Mariela, doesn’t have her bubble anymore.
What is your favorite field trip so far?
The Beast Boat Ride and Quassy Park 2nd.
Would you tell other kids they should go to the Rye Y camp?
Yes, because its fun and the counselors make sure you are safe. Everyone should go to the camp because the Y is a great place.
What are you looking forward to the rest of the summer?
Having fun and going on field trips.
How can we make camp better?
I don’t know, it’s already great.
Anything else you want to tell us about camp?
I hope everyone is having fun and enjoying the trips. I also hope my younger sister can come to this camp when she gets bigger.
Friday, July 6, 2012
Lady Liberty, Me and a Hot Summer Night
by Laura Tiedge, Rye Y Sr. Director of Healthy Living
- Author Unknown
Or in my case, swim AROUND it!

I am a lifelong swimmer.
I learned to swim at the Jersey City YMCA in New Jersey with my mom
looking on in the bleachers above the pool.
I went on to compete on the Y’s swim team and then in high school. In adulthood I continued to swim for fitness,
and began sharing my love of the water with others as a swim coach and
instructor. I even taught my husband to
swim, and I’m proud to report that he is a great swimmer and that we are still
married J
I feel totally at home in and around the water. It calms me and gives me energy. To say I am passionate about swimming is an
understatement. It is this deep
connection to the water that has fueled my ventures into open water
swimming. There is nothing quite like getting out of the pool and swimming with a destination, and on the night of June 29th, I had quite the destination swim. At 4:10 p.m., after winding my way through the long and very hot check-in line, I boarded a Statue Cruises Ferry. I was on my way to circumnavigate the iconic Statue of Liberty as a swimmer!
We landed on this universal symbol of freedom and democracy before 5:00 p.m. It was a hot and humid day, and without a doubt, each and every one of the 400 sweaty swimmers waiting for the race to begin could hardly wait to jump in the water and cool off. However, start time was still nearly two hours away. We sought refuge under the cool shade provided by the trees lining the island, and wiled away the time resting and taking in the sights of a Lower Manhattan skyline under restoration.
As the island cleared of tourists it was time for the pre-race briefing and then final preparations before lining up for our swim waves. We were surrounded by the nervous energy of the swimmers and the shear awe we each experienced as we stood preparing to embark on an adventure around the waters surrounding Lady Liberty.
Now time seemed to accelerate and suddenly our waves were being called. I was in the first wave of 40 swimmers. As we restlessly waited for the start, my fellow adventurers chatted about the swim, and those who had completed it in the past shared some last minute tips. With timing chips, numbered swim caps and goggles in place we boarded a ferry off of the dock and proceeded to the exit door and entrance to the water. Every 5 seconds two of us plunged feet first into the chilly and choppy Hudson River to the command of go, go, go from the race volunteers.
When I hit the water the coolness took my breath away, as the cold was magnified by my overheated body. After everyone in my wave had entered the water and swam over to the starting gate, the countdown began. 10-9-8-7-6-5-4-3-2-1 and GO! We were off, a churning pot of arms and legs swimming against a strong current in very choppy water.
It took me a while to find my rhythm. This was a new swimming venue for me so I sighted for the buoys more than was necessary, but I wanted to be sure I was swimming straight. As I approached the front of the Statue I began breathing to the left, my non-dominate side, just to get a glimpse of the Lady – and what an awesome perspective this provided. She is magnificient and I felt so small in the waters below her pedestal. The magic continued as I made my way around the Island and picked up a little boost from a current that was now with me. The longest stretch provided me with beautiful views of the New York skyline.
Another turn put the finish in my sights and the current pushing against me. I put my head down, put more power in my long strokes and finally found myself at the last buoy and the ladder back up to the dock. I had done it – I swam around the Statue of Liberty.
As swimmers from the subsequent waves finished their swim the Island began filling up with swimmers and their supporters. Everyone was posing to have their pictures taken, medals around their necks, with the backdrop of the Statue. Then it was time for a barbeque where we ate and shared stories of our experiences in the waters around Lady Liberty.
It was then
time to board the ferry back to Manhattan.
As the Statute faded from view beside a beautiful sunset, I reflected on
what was such a wonderful opportunity and experience – a little scary,
challenging at times, but such a feeling of accomplishment. I wished my mom had been there watching over
me just as she had at all of my swim lessons and swim meets, but Lady Liberty
would have to do!
As we made
our way back to the parking garage a man stopped me, and having seen my medal
and race number on my arms, he asked, “Hey, did you just do one of those
Ironman’s?” I replied, “No, I just swam
around the Statue of Liberty.” He
smiled, and shaking his head said, “That is so cool!” I sensed that when he went home that night
that he would tell his family or friends about this person who swam around the
Statue of Liberty. Hopefully more will
find inspiration from the grand Lady in the water!
New
Colossus (The Statue of Liberty Sonnet)
Not like
the brazen giant of Greek fame,With conquering limbs astride from land to land;
Here at our sea-washed, sunset gates shall stand
A mighty woman with a torch, whose flame
Is the imprisoned lightning, and her name
Mother of Exiles. From her beacon-hand
Glows world-wide welcome; her mild eyes command
The air-bridged harbor that twin cities frame.
"Keep, ancient lands, your storied pomp!" cries she
With silent lips. "Give me your tired, your poor,
Your huddled masses yearning to breathe free,
The wretched refuse of your teeming shore.
Send these, the homeless, tempest-tossed to me,
I lift my lamp beside the golden door!"
Friday, June 22, 2012
Rye Y Staff - Camp Memories
Laura A. Laura, Member Wellness Coordinator
Growing up, my sister and I spent all of our time at the stables. We started riding horses very young. It cost a fortune so we would clean stalls, exercise horses, stack hay and were trail guides to afford summer riding camp. I have many fond memories growing up in the mud and spending sunrise to sunset with all the animals. All summer we lived there. Toward the end of each summer we would go to Rockefeller State Park with our horses. We would ride the trails, picnic and relax.
The best part was when we would take the horses for a swim. After untacking the horses we would ride with just a bridle, and the horses would run into the lake. I would always fall off and swim along with my horse (trying my best not to get kicked). The horses would whinny in excitement and play in the water. It was like we were all little kids. Twenty years later, it is still one my best summer memories.
Andrea Robinson, Human Resources Director
When I relocated to the U.S. from England when I was 9 years old, my mother enrolled me at the White Plains YMCA, since she did not have afterschool care for me at that time. During my first few years in the States, I was bullied on a regular basis at school and the YMCA was my only safe-haven. I learned how to swim at the Y and also made many good friends. That staff members became a part of my support group! Each and every day, I longed for 3pm to arrive, so that I would be able to go to the Y. Since my experience was so positive, as soon as my daughter was of age, I enrolled her in the WP Y. She remained there until becoming a Counselor in Training. Tatiana also loves to swim and loves the Y. We are both very happy to be a part of the Rye YMCA. It’s a great place to be.
When I was 11 years old, I went to horseback riding camp for a week with the Girl Scouts. I learned how to ride a horse and with that I also had to feed and groom it. I loved horses and to me that experience was something I will never forget. At first I missed home very much and cried a lot. The horses took my mind off of missing my family and finally I came to enjoy myself. I learned to love riding and always wanted to own my own horse. I also was extremely sore after all that because I learned riding takes many techniques. This was my only experience for summer camp, but it was the best summer ever. One day I will be back in the saddle again!
Ann E. Ivan- Fitness Center Director:

I grew up in California and attended a Girl Scout Day Camp in San Francisco, in a part of the city I would never go to otherwise. To this day I don’t know exactly where that camp was located. We had caterpillar cocoons in a tank to watch them hatch. I was not there when the butterfly emerged, but I was given the job of feeding it afterward. I saw the butterfly’s long tongue curl out to sip the sugar water. The wings amazed me. I will never forget the feeling that I was nurturing this beautiful, mysterious creature.
But my summers were mostly spent with family at “the coast” which meant Mendocino County, a little bit North of San Francisco. Here are jagged, rocky beaches and steep cliffs, “where the Redwoods meet the Sea.” We ran wild as feral children, barefoot and dirty. We swam in the surf and climbed the cliffs, explored the coves and hillsides. Night beach, jacket for warmth, shorts still on…bonfires of driftwood… the salt-encrusted driftwood released bright sparks, making sudden popping noises as it burned. Pounding waves our constant backdrop of sound. Polliwogs at the river.
The whole of nature belonged to us. The vast open space of the Pacific left room for imagination to develop. Students of shifting sand and rock we were. Of the common, and then strange fish brought in by the fisherman… mollusks and bivalves and blue jays… deer and raptors. All were studied in immersion, during different seasons, on repeated visits to this Camp over all my younger years.
Growing up, my sister and I spent all of our time at the stables. We started riding horses very young. It cost a fortune so we would clean stalls, exercise horses, stack hay and were trail guides to afford summer riding camp. I have many fond memories growing up in the mud and spending sunrise to sunset with all the animals. All summer we lived there. Toward the end of each summer we would go to Rockefeller State Park with our horses. We would ride the trails, picnic and relax.
The best part was when we would take the horses for a swim. After untacking the horses we would ride with just a bridle, and the horses would run into the lake. I would always fall off and swim along with my horse (trying my best not to get kicked). The horses would whinny in excitement and play in the water. It was like we were all little kids. Twenty years later, it is still one my best summer memories.
Andrea Robinson, Human Resources Director
Diana Vita, Group Wellness Director:
Ann E. Ivan- Fitness Center Director:

I grew up in California and attended a Girl Scout Day Camp in San Francisco, in a part of the city I would never go to otherwise. To this day I don’t know exactly where that camp was located. We had caterpillar cocoons in a tank to watch them hatch. I was not there when the butterfly emerged, but I was given the job of feeding it afterward. I saw the butterfly’s long tongue curl out to sip the sugar water. The wings amazed me. I will never forget the feeling that I was nurturing this beautiful, mysterious creature.
But my summers were mostly spent with family at “the coast” which meant Mendocino County, a little bit North of San Francisco. Here are jagged, rocky beaches and steep cliffs, “where the Redwoods meet the Sea.” We ran wild as feral children, barefoot and dirty. We swam in the surf and climbed the cliffs, explored the coves and hillsides. Night beach, jacket for warmth, shorts still on…bonfires of driftwood… the salt-encrusted driftwood released bright sparks, making sudden popping noises as it burned. Pounding waves our constant backdrop of sound. Polliwogs at the river.
The whole of nature belonged to us. The vast open space of the Pacific left room for imagination to develop. Students of shifting sand and rock we were. Of the common, and then strange fish brought in by the fisherman… mollusks and bivalves and blue jays… deer and raptors. All were studied in immersion, during different seasons, on repeated visits to this Camp over all my younger years.
Monday, June 4, 2012
I can text and drive
by Steve Mochel
Co-owner of Fresh Green Light Driving School
Co-owner of Fresh Green Light Driving School
For those of you who know Donna Lopez, mother of 2 teen
drivers and one of our classroom instructors, nothing gets her blood boiling
more than hearing those 5 words - "I can text and drive". And it
never fails. Someone always says it when we're talking about texting and
driving in our classroom at Fresh Green Light.
Sure - sometimes it's just someone who is trying to be
funny. But the truth is most teenagers think they can text and drive. Look at
these numbers from the Ad Council's Distracted Driving Campaign:
And parents of daughters, AAA just released a study last week showing the teen girls are twice as likely as teen
boys to use cell phones and other electronics while driving.
So as parents, what can we do?
First of all - by now you've probably had the drug talk, the
sex talk, the drinking talk so it's time to have the distracted driving talk.
Have a frank discussion about texting and driving. Ask you teenager if they've
done it. And come up with a plan to make sure it doesn't happen in the future.
Second - parents we need to be better role models. I've done
it. You've done it. We've all done it. Reading e-mails on your Blackberry while
driving is the same as texting and driving. And the last phone conversation
that you have while driving is not nearly as important as you thought it was.
Put your phone away and drive. Hey - what a great time to have the distracted
driving talk with your teenager!
Lastly - when you see a friend, family member, or colleague
being a distracted driver, call them on it. Tell them you care about them and
want them to be safe. Just don't let them do it and get away with it - as they
say at the MTA "if you see something - say someting".
Steve Mochel is the
parent/step-parent of 2 teenage drivers and 2 teenage soon-to-be drivers. He and his wife Laura Shuler created Fresh
Green Light to provide 21st century driver education to parents and
new teen drivers in our community. Fresh
Green Light has been recognized
by NHTSA recently as one of
the most innovative driving schools in the country. Fresh Green Light currently has locations in
Rye NY, Cos Cob, CT & Darien, CT.
Wednesday, May 30, 2012
A Warm Welcome
Denise Woodin
Rye Y Director of Community Impact & Social Responsibility
Recently, Groupon voucher in hand, I tried out a different salon for a much-needed haircut. After a minute, someone came to the front desk, took my name, and led me to the back. Although she offered me a cup of coffee (much appreciated), she didn’t offer her name or engage in any further conversation. It wasn’t that she was unfriendly; it was just that something warm, something welcoming, was missing. It was as if her mind was elsewhere, perhaps dwelling on a fight with her boyfriend, or family problems. It happens.
Now, I don’t expect a brass band announcing my arrival just to get a haircut. But it did make me think about how all our staff, especially the Member Services group at the front desk, greets every member and visitor who walk through the Y’s doors. Their voices are enthusiastic and warm. Their interest in people is genuine. At the very least, they smile and say hello. Often, they’ll greet members by name and ask about their families or recent life events.
Rye Y Director of Community Impact & Social Responsibility
Recently, Groupon voucher in hand, I tried out a different salon for a much-needed haircut. After a minute, someone came to the front desk, took my name, and led me to the back. Although she offered me a cup of coffee (much appreciated), she didn’t offer her name or engage in any further conversation. It wasn’t that she was unfriendly; it was just that something warm, something welcoming, was missing. It was as if her mind was elsewhere, perhaps dwelling on a fight with her boyfriend, or family problems. It happens.
Now, I don’t expect a brass band announcing my arrival just to get a haircut. But it did make me think about how all our staff, especially the Member Services group at the front desk, greets every member and visitor who walk through the Y’s doors. Their voices are enthusiastic and warm. Their interest in people is genuine. At the very least, they smile and say hello. Often, they’ll greet members by name and ask about their families or recent life events.
![]() |
| Bill and Lauren |
The Rye Y attracts staff who want everyone—from babies to
senior citizens, the health seekers and the athletes, and everyone in
between—to know that they are welcome here.
It makes a difference to our members, who feel embraced by a community. And, as a staff member, it makes a difference
to me, to be part of a place that values human relationships above all.
So come on in, say hello to Barb or Bill or Paul or Cindy
or Teresa or any of our other front desk staff. Just
don’t ask them for a wash and a trim!
Subscribe to:
Posts (Atom)








.jpg)


